Set up your incident sources

To allow Axify to compile changes leading to deployment failures, you need to configure your incident sources.

By default, any bug item created after deployment is considered an "incident". Consequently, bug items influence the Change Failure Rate and Time to Restore metrics.

Incidents can be detected from other sources than the tool used to manage your process (Jira, Azure DevOps, or Gitlab Issue), adding these incident sources to Axify allows you to inspect all these sources in a single platform.

Note: As of March 30, 2023, this feature is only available for certain users and is only compatible with Jira.

To set up an incident source

1. To begin, access the desired Axify project, then it's project settings.
   
   
2. Click the Data source tab.

   
   
   

3. In the page that opens, click Add source.
   
   
4. A window will open, presenting the data sources you have already configured (i.e. the integrations added previously).
   
   • If no data sources have been added, you will have the opportunity to do so. Depending on the source you want to add, we invite you to consult our help articles explaining their configuration in more detail.
     Process Axis
     
     

     

5. Select the incident source to be linked, and then select the relevant project.
   
   
6. In the Link configuration window, name the new incident source and specify the JQL query to target the incidents to be considered in the DORA metrics.
   
   

   

   Psst! You can select a specific bug type or even a custom item type created at the source. For more information about JQL queries or creating custom items, please consult the official documentation of the application concerned.

7. Click Confirm to finalize the configuration of this incident source.

Regarding Jira, we recommend this help article on the use of JQL : Use advanced search with Jira Query Language (JQL)